WPH technical deep dive · LLM Evaluation · AI Operations

AI Evaluation & Observability Platform

A focused technical case study within World Publishing Houses covering whether AI workflows are accurate, safe, reliable, fast, and financially sustainable.

Walkthrough

See the evaluation system in action

This is the AI Evaluation video from the four-part WPH technical video series.

Watch on YouTube ↗ · View all four WPH videos →

Evaluation framework

Measuring output quality

Grounding

Checks whether statements are supported by retrieved evidence and whether source context is preserved.

Safety and claims

Flags unsafe acquisition language, unsupported rights claims, misleading completeness claims, and other prohibited patterns.

Regression protection

Uses repeatable fixtures to compare prompt and agent behavior before promotion or rollback.

Observability

Understanding operational behavior

Trace every request

Request-level trace propagation connects users, workspaces, prompts, agents, models, evaluations, latency, tokens, and failures.

Calculate real cost

Database-backed pricing supports per-request cost calculation, daily usage summaries, and workspace budget enforcement.

Make failures actionable

Admin APIs and dashboards expose cost, token, latency, failure, prompt, agent, and model trends plus trace-level details.

Delivered capabilities

  • Execution metrics, pricing, daily usage, and budget data models.
  • Request-level trace propagation and execution detail views.
  • Token, model, latency, failure, prompt, agent, and workspace analytics.
  • Warning and hard-stop budget controls.
  • Administrative telemetry APIs and responsive dashboards.
  • Backend tests for pricing, cost, traces, aggregation, and budgets.
  • Architecture and operating documentation.

What this demonstrates

  • LLM evaluation design.
  • AI quality engineering.
  • Backend and database modeling.
  • AI observability and FinOps thinking.
  • Product analytics and executive reporting.
  • Testing, documentation, and operational readiness.
Technology

Skills demonstrated

  • Python
  • PostgreSQL
  • SQL
  • REST APIs
  • LLM Evaluation
  • AI Observability
  • Telemetry
  • Prompt Evaluation
  • Cost Analytics
  • Budget Controls
  • Testing
  • Technical Documentation